FAQ’s
East Ham & Stratford
Storage Solutions FAQ
Have Any
Questions?
How can I contact you?
You can contact us via phone, email, or the contact form on our website. Our team is available 24/7 to assist you with any queries.
How can I update my contact details?
To update your contact details, simply log in to your account on our website and update your profile information or contact us directly.
Is it my responsibility to provide up-to-date contact information?
Yes, it is important that you provide us with your current contact details so we can communicate effectively regarding your storage unit.
Do you sell boxes and packing materials?
Yes, we offer a wide range of boxes, packing supplies, and other materials to make your storage experience more convenient.
How do I give feedback or leave a review?
We value your feedback! You can leave a review through our website or contact us directly to share your experience.
Do you have first-floor units?
Yes, we have first-floor units available. Please check the availability at your chosen location during the booking process.
How many steps to the first-floor units?
The number of steps varies by location. However, we aim to make all of our units easily accessible.
Is there anything I can’t store?
For safety reasons, we do not allow hazardous materials, flammable liquids, illegal items, or perishable goods in our units. Please refer to our terms and conditions for a full list of prohibited items.
